
Privacy policy
Camping des Neiges · Grand-Aigueblanche, Savoie
This policy explains which personal data is processed when you use the Camping des Neiges website, why, and what your rights are (General Data Protection Regulation – GDPR – and the French “Informatique et Libertés” law).
Data controller
Camping des Neiges, 438 avenue de Savoie, 73260 Grand-Aigueblanche, France – resa@campingdesneiges.com – 04 79 24 23 90.
Which data, for what purposes?
| Processing | Data | Legal basis | Retention period |
|---|---|---|---|
| Replying to your requests via the contact form, email, telephone or WhatsApp | Name, email, telephone (optional), content of the message | Your consent (form checkbox) or pre-contractual measures taken at your request | 3 years maximum after the last contact |
| Managing your booking (quote, contract, stay) | Identity, contact details, composition of the stay, information needed for the contract | Performance of the contract | Duration of the contract, then statutory retention periods (accounting, tax obligations) |
| Remembering your language and cookie choices | Language preference, consent choice (stored in your browser) | Legitimate interest (operation of the site) | Cookie choices: 6 months. Language: until you delete it |
The site uses no audience measurement or advertising tools and does not resell any data.
Contact form
The contact form prepares an email in your email app: the information you enter does not pass through a server of this site and is not stored by it. It is only received by the campsite when you send the email.
Recipients
Your data is intended for the campsite’s management and its administrative and booking departments. It is not passed on to third parties. The website host and the provider of the online booking system may act as processors.
Online booking (third-party provider)
The booking engine (C-Tout-Vert / Secureholiday) is operated by an independent provider on its own servers. The information you enter there (dates, contact details, payment) is processed in accordance with its own privacy policy, available from the booking engine.
Third-party content (YouTube, Google Maps)
YouTube videos (Google Ireland Limited) and the Google Maps map are loaded only with your consent. Once loaded, these services may collect data (IP address, browsing information) and set cookies, in line with their own policies. See the Cookies and third-party content page. Some of these services may involve a transfer of data outside the European Union, covered by the safeguards provided by these providers.
Outgoing links
Links to WhatsApp, Camping2Be, Google, tourist offices or other sites take you to third-party services, subject to their own rules.
Security
We take appropriate precautions to protect the security of your data and to prevent it from being altered, damaged or accessed by unauthorised third parties.
Your rights
You have the right of access, rectification, erasure, restriction and objection, the right to data portability, the right to withdraw your consent at any time, and the right to give instructions regarding what happens to your data after your death. To exercise them, write to resa@campingdesneiges.com or to Camping des Neiges, 438 avenue de Savoie, 73260 Grand-Aigueblanche, proving your identity.
If, after contacting us, you believe your rights are not being respected, you may lodge a complaint with the CNIL: www.cnil.fr/fr/plaintes (CNIL, 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07).
Last updated: October 2026.






